Everything your AI phone employee handles, in detail
Grouped the way the work actually breaks down: taking the order, handling reservations, sorting out payment and delivery, running the floor, and managing the account.
Ordering & the menu
Everything involved in getting from a ringing phone to a correct, priced order.
Full menu knowledge
Trained on your actual menu — categories, descriptions, ingredients, and daily specials — so it can answer questions, not just take orders.
Modifiers & customization
Handles extra cheese, no onion, spice level, size, and swaps the same way your best order-taker would.
Real-time availability
If an item is 86'd, it says so and offers an alternative instead of confirming an order the kitchen can't make.
Combos & upsells
Suggests a drink, a side, or a combo where it fits naturally — no pushy scripts.
Multi-language ordering
Takes the call in the caller's language, so no order is lost to a language mismatch.
Reservations
For restaurants and cafés that take table bookings alongside phone orders.
Table booking by phone
Books a table with date, time, and party size, and checks it against real availability.
Waitlist handling
Offers the next open slot when the requested time isn't available, instead of just saying no.
Confirmations & reminders
Sends a confirmation right after the call and a reminder before the reservation.
Payments & delivery
The parts of the call that used to need a second person or a callback.
Live price calculation
Totals the order as it's built, including modifiers, so the number quoted on the call is the number charged.
Payment links or on-call collection
Sends a secure payment link by SMS, or takes payment on the call, depending on how you want to run it.
Delivery zone checks
Confirms the address is in range before the order is confirmed, so nobody finds out after the fact.
Pickup vs. delivery routing
Asks up front and routes the order, timing, and instructions differently for each.
Wait-time estimates
Gives a realistic pickup or delivery time based on current kitchen load, not a fixed number.
On the floor
What happens to an order after the call ends, and what happens when the AI shouldn't handle something alone.
Direct POS integration
Sends the finished order straight into your POS and kitchen printer — no manual re-entry.
Order status lookup
Answers 'where's my order' calls by checking the actual order state, not a guess.
Human handoff
Transfers to your staff the moment a caller asks for a person, or when the request is outside what it should handle alone.
Call recordings & transcripts
Every call is recorded and transcribed, searchable from your dashboard.
Running the account
The controls an owner or manager actually touches day to day.
Menu & hours in one place
Update prices, items, or hours yourself, and the AI reflects it on the very next call.
Multi-branch support
Run every location from one account, each with its own menu, hours, and phone number.
Live dashboard
See calls, orders, and revenue moving through the AI in real time.
Analytics
Peak hours, missed-vs-handled calls, average order value, and top items, without pulling reports by hand.
Feedback capture
Asks a quick feedback question at the end of the call when it makes sense to, and logs the response.
What we're building next
Outbound order-ready calls
The AI calls the customer when their order is ready, instead of a text they might not see.
Feedback & win-back calls
Follow-up calls after a visit, and light re-engagement for customers who haven't ordered in a while.
Loyalty & promo calls
Tells regulars about a new item or an offer that's actually relevant to what they usually order.